Delivery & Returns

Delivery

We aim to ship your order as quickly as possible, and usually dispatch within 2 days (Monday – Friday).

We send all orders using our shipping partner Royal Mail, but we reserve the right to use other shipping services when necessary.

Standard UK orders are dispatched via Royal Mail Signed For 2nd Class, at flat rate of £5.00.

Returns

We are confident that you will be happy with your purchase and ensure that all items are dispatched in perfect condition. However, if an item is faulty, we will exchange or refund your purchase. Please inform us within 14 days of the receipt of your goods.

If an item is faulty please contact us to discuss returning the item. The returned parcel is your responsibility until it reaches us so we strongly recommend that you send it by registered post.

Back to top arrow

Sign up

Get 10% off your first order when you sign up to our mailing list.

Cooper & Clay Logo